As a client, if you know there is some new enterprise or division measure in queue, then let’s deal with it. Otherwise we can speculate and extrapolate on “potential eventualities” (oxymoron if there ever was), while spending hundreds of thousands of extra dollars to deliver something you’re not certain you need but may at some discernable time in the future, that addresses some unforessen problem.

Like I said, good consultants don’t let clients get caught up in this. One of the very first things you do is sit with the client reps and tell them to immediately forget everything the software salesmen told them. Because if you try to design for every add on or new feature he promised we’ll spend a ton of money and get nowhere.

My recommendation is focus on the now and the knowable.

Kerek Taylor
cariboucrossing.blogspot.com