LeapComp - Sales Performance Management Blog

Report Creation
Merced Incentive Management has many features to easily create reports and pivot tables.  What I found interesting about their reports is its “Access Rights” area which allows us to assign the report to a certain group of payee, but also to only a specific set of users.

Payee Home Page
The payee’s home page includes a section where they can view their statement, analyze it, read bulletins and communications and submit a query (which is how Merced Incentive Management calls dispute resolution.

Bulletins can include any static information, pictures, and information based on performance, contests, etc.

Creating a “Query” is very simple and consists of filling an onine form.  Instead of including various fields and functionality which could confuse the payees, this tool uses only 1 text area.  Payees can easily track which queries are opened, closed and in progress.

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Payee’s reports
The payee’s reports are also interesting; they contain all the expected information, are fully customizable, the information can be drilled-down, and the sales performance can be displayed in various graph formats.  What is particularly interesting is that the administrator can configure various models for any report.  These models alter some variables so that the payee can quickly see the impact to their compensation, under various scenarios.  For example, they can look at their forecasted annual performance based on their current performance.

ETL
Merced Incentive Management also includes its own ETL (Extract, Transform, Load) suite to transfer data in and out of the application, and transform it as required.  Many clients choose to use the convenience of this ETL application, but a third party ETL application such as Informatica or DataStage can also be used.

Plan Communication

Plan communication can also be performed as part of an additional Merced module called the Merced Performance Suite.  However this functionality will soon be integrated to the Merced Incentive Management application.

Processing
Merced Incentive Management can support real-time processing if required.  Because many source-systems are not updated in real time, daily ‘batches’ can be scheduled.  However, this usually does not take too much time, and does not impact access to the system, or the ability to work in it.

This concludes my quick overview of the Merced Incentive Management solution.  stay tuned for more application reviews and a few other interesting posts next week.