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Sales Performance Management Implementation Catch 22

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I know I said that building should only start once design is completed…  this would be ideal, but it’s not always possible.  Why not?  People often wait to finalize the compensation plans before starting the planning process.  Typically plans are not until a few months before the next fiscal year, so that usually leaves very little time for implementation.  What more, the analyze and design phases rely on those plans to be completed. 

So can we start implementing without the comp plans?  It depends.  More often than not, we have a very good idea of what the plans will look like, how the calculations will be performed, which bonus exist.  The information that is lacking is the quota amounts, bonus amounts, or which particular bonus applies to whom.  Even without this information, it is possible to start working on the analyze and design phases.  

With this in mind, if we can map out all the information we know, it will be possible to take big leaps in our initial phases, and even in implementing major components of our sales performance system.  Once the missing details become available, it will be time to revisit the documents to keep them up to date.  

This should give more time to properly implement the system without cutting corners, and to meet the deadlines.  Like I said, this is not an ideal scenario, but it is much better than waiting until 3 weeks before the required “go-live” date to start implementing. 

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