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Incentive Compensation and Total Reward Strategies During a Recession

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With the state of the economy, it is no surprise that most companies are rethinking their reward strategies. In a strong economy, one of the major arguments in favor of incentive compensation is employee retention. During a recession, the main argument is to keep employees motivated.

Many companies have different philosophies when it comes down to rewarding their employees. Some of them are currently looking at cutting costs, cutting incentive programs, cutting rewards, cutting travel, increasing quota amounts, etc. Others, on the contrary, are looking at reducing base pay, and to increase incentive compensation; they figure that if employees are only paid for performance, then they can afford to pay them. Then there are those who don’t currently pay commissions and start thinking that it could be a pretty good idea. Finally, there are many companies who are not necessarily looking at transforming their incentive compensation plans, but are looking at making them work better.

To have a better idea of how various companies are reacting to the economy, let’s look at some survey results.

Ann Bares posted about many studies conducted by Hewitt (411 organizations), Watson Wyatt (248 organizations), Mercer (190 organizations, based on yesterday’s WSJ article), WorldatWork (members only, 698 members responding to a Quick Poll) and BLR (Business & Legal Reports) (518 organizations).

Paul Hebert also posted about changes in the incentive industry, commenting on a few surveys from the Incentive Research Foundation.

I think the most interesting survey is the one from Towers Perrin. With over 450 companies participating to the survey in October, it shows how 39% of the participants were somewhat likely to very likely to reduce annual incentive/bonuses and how 18% were planning to reduce the number of participants receiving long-term incentives.

One of the big questions is, why would companies cut into their variable compensation programs in a down economy, when it is such a great tool to control payouts against actual performance.

As Ann pointed out, the only good reason to take “take a hatchet to their plans” is to get rid of discretionary plans not tied to measurable performance results, or to get rid of poorly designed compensation plans.

How should all these surveys be interespreted from technology perspective?  My interpretation is that companies may have less budget for new large IT projects, but on the other hand, it could be easier to justify the need for effective sales performance tools…  so while I don’t expect there will be a huge growth in the industry in 2009, I think it will maintain itself.  From an implementation perspective…  there should be a lot of work from implementing new plans, enhancing existing compensation plans, integrating systems from all the larger mergers that took place in 2008, etc.

I often get asked about if I think the SPM vendors will survive this economy, and I don’t see why not… if the company fundamentals are strong enough to re-assure people considering them.  One thing is for sure, it will be an interesting year!

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Towers Perrin Announced the Launch of New Compensation Administration Tool

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Towers Perrin today announced the launch of an industry-leading, next-generation compensation administration tool with built-in talent management capability, Comp Agility.

Towers Perrin is a global professional services firm that helps organizations improve their performance through effective people, risk and financial management.

Web-based Comp Agility is a complete solution and allows for users around the world to utilize and customize the tool’s content and applications to meet their needs. Job descriptions and competency models can be adjusted to address market and internal considerations, and compensation design can easily be analyzed with region specific data.

The Comp Agility Suite consists of two modules:

Market Analyzer: This Web-based compensation analysis module provides a range of solutions and capabilities, including data storage and review, online benchmarking, a survey data browser, a market-pricing function, a survey submission function and a reporting tool.

Role Analyzer: This Web-based module lets you design and manage information about jobs and job evaluation, manage employee competency assessments, manage your organizational and functional competency models, and produce various workforce distribution reports.

I haven’t seen Comp Agility in action nor have I heard feedback from any client yet, but I will provide more information as soon as I do.

Read the full Press Release.

More information about Comp Agility can be found here.

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Incentive Compensation and Total Reward Strategies During a Recession