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Tag Archive for 'Varicent Software'

Varicent Software gets US$35 million in funding. So what?

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Varicent Software announced two weeks ago that it had raised $US 35 million in venture funding. Most of those following or working in the SPM industry should have heard this by now. But what does it mean for Varicent, for its competitors, and for the SPM market?

What it means for Varicent
According to this press release, Varicent has a few ideas of what to do with this money. It should be used to:

  • Expand its international business, building on the successful launch of EMEA and APAC operations earlier in the year,
  • Accelerate the development of new features and functionality in its SPM solution,
  • Broaden its reach into new verticals, and
  • Advance its mid-market penetration.

I talked about this before, but when selecting a sales performance management solution, one of the biggest concerns for the majority of my clients is the viability of the vendor. A vendor can have the best solution in the world, if they are not around to support it tomorrow, it’s money out of the window.

Since Varicent is a private company, financial details are closely guarded. However, we now know that they have 35 million dollars in their treasure chest, that they are backed by several respected VC companies, and also that investors (who do have access to Varicent’s financial data and forecasts) think that Varicent is a company worth investing in. This should in turn, instill some confidence in potential customers that they are a strong company and not a fly by night.

What it means for Varicent’s competitors and the SPM Market
A client asked me “So with Varicent raising so much money, their competitors must be in trouble now right?”. I don’t think that it spells trouble necessarily at this point, but it should be a wakeup call for many competitors to ramp up their R&D efforts and to sharpen up their pencils when it’s negotiation time. The other reason why this doesn’t necessarily spell doom for all other software suppliers is that Varicent’s revenue/profitability does not depend only on trying to steal market share from its competitors.

A 35 million dollar investment is a vote of confidence by investors that the SPM market will keep growing very quickly. The press release also mentioned that according to Ventana Research, the SPM market is growing at 45% annually and in the U.S. alone is predicted to exceed more than $8 billion in 2010. Research from Garner shows more modest figures: a 15% growth in 2006, 20% growth in 2007 and a total of $300 million in revenue captured by all vendors collectively worldwide. This being said, there is no doubt that SPM is a market which is still virtually untapped and that investors are hoping to see a market penetration similar to the CRM boom.  (That’s certainly what *I* am hoping!)

And with a market growing so quickly, I believe that there is room for several major players. Competition between vendors is good not only for the industry, but especially for the customers. This announcement is another signal that vendors should expect growth to resume… and it should be good news for everyone.

The next challenge for Varicent will now be to manage their growth very carefully.  Congratulations!

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New web forum for the EIM Community - Get your Answers Now!

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Today I came across a web forum called “Ask Jon!” by OpenSymmetry. It’s a great knowledge exchange platform where anyone can submit questions and answers.

Most posts are currently related to Callidus TrueComp, but there are new categories to discuss solutions by many other SPM vendors such as nGenera, Oracle, Practique & Merced, Sungard, Varicent, Xactly, etc.
Such forums are only as good as the content being posted, so I encourage everyone to visit and contribute in making this forum a one-stop shop for Sales Performance related information.
Of course my blog is still THE number one source of SPM information, but I may not [always] be able to answer all your questions, about every product on the market.

Don’t wait, go have a look and sign-up.

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SPM News - Big News for Callidus, Varicent and OpenSymmetry

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Varicent Software Announces Strategic Partnership with OpenSymmetry
Varicent Software, an innovator and provider of the only comprehensive application for sales performance management (SPM), recently announced a strategic partnership with OpenSymmetry, a largest independent consultancy specializing in sales performance management.

Other partners of OpenSymmetry include Actuate, Callidus Software, nGenera, Oracle, Sungard, TerrAlign and Xactly.

Callidus Software Broadens Performance Management Capabilities with Introduction of TrueTarget
The new SaaS-based software module, TrueTarget™, combines SPM and Employee Performance Management (EPM) capabilities to deliver Pervasive Performance Management (PPM) across the entire enterprise. The concept of PPM offers a single, business-wide, pay-for-performance solution for companies.

Pervasive Performance Management goes beyond standard incentive compensation management and includes objectives alignment, goal management, bonus allocation and employee evaluation.

I could be wrong, but as far as I know the only other major vendor currently offering a similar end-to-end solution is SuccessFactors. [Disclaimer: I have not seen Callidus TrueTarget or any of SuccessFactors' solutions yet]

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Varicent SPM 5.0 - Interview with Varicent

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I know I said I would only present industry news once a week, but I wanted to take a moment to discuss the availability of Varicent’s SPM solution - SPM 5.0. I want to talk about this because I’ve received a few questions about it, and especially because following a good conversation with Kelley Kassa, Director of Corporate Communications and Rod Radojevic, Vice President Product Marketing I can offer a bit more information.

Varicent SPM 5.0 is its flagship solution managing incentive compensation and sales performance. As with every other SPM solutions on the market, the value proposition is clear; Varicent SPM can predict costs associated with new plans, reduce errors, save time, reduce dispute resolution and administrative time of sales professionals, etc. More importantly, it can help out addressing the gaps existing between different business areas and departments.

I had never seen Varicent SPM solution before this overview. It seems like most of the changes were done with the business user in mind.
One of the major changes in release 5.0 was the complete redesign of the user interface. The interface is very clean and has a non-technical feel. As you can see in the screen capture below, the bar graph almost looks as if it was hand-drawn. The menu also consists of well designed 3D icons which are pretty self-explanatory. The visual appearance of the interface gives it a very pleasing and non-intimidating look-and-feel.

A new module called Composer was also introduced to this release. Rod pointed out that this module makes it easy for business users to set-up, manage and show rules and data flows. This workspace can give insight over calculations, territory assignments, credits, adjustments, overlays and exceptions. Rod added that the workflow appearance of this workspace makes it non-intimidating for anyone to jump-in and review the system.

Composer is not the only module using workflows; a new workflow module can be used to represent plans, reports, web forms, and document signoff and inquiries.


I asked Rod what makes Varicent SPM different from its competitors. We talked about its open architecture, its web analytics and reporting capabilities, its flexibility, scalability, and robustness. Rod also mentioned how Varicent was the first product to be a complete SPM solution, but I’ve seen this claim made by most other companies.

In my opinion, one of the features of Varicent which I have not seen elsewhere (and maybe it does exist and I’m just not aware of it), is Varicent’s mobility feature. Business users or comp professionals can access information such as the Payee Ledger and Inquiries via a mobile device such as a BlackBerry. This seems like something that could be useful for professionals and consultants who are frequently on-the-road, in meetings, or for those who must be available 24/7 to resolve issues. I can see a particular benefit for a feature like this, for companies choosing an on-premise solution (Varicent is available on-premise as well as on-demand). It seems like it’s the start of a new trend, just last Friday I read an article about how SAP and RIM teamed up to bring native CRM to the BlackBerry.

Overall, Varicent SPM 5.0 appeared to be very user-friendly and flexible, and seems to offer everything I would expect from an SPM solution.

If you have any other questions, please send them to me and I will gladly get an answer for them.

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In the News this Week…

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I’m trying out a new strategy; instead of cluttering this blog with industry news, I will try to post news, press releases, and upcoming events once a week. Let me know if I miss any important news, but please note that I’m intentionally excluding specific news about new clients, deployments and stock movements - there would just be too many to keep track!

In the News this Week:
Xactly Corporation Secures $30 Million to Cement Leadership Position in Sales Performance Management

Varicent Reduces Costs of Managing and Maintaining Sales Performance Management and Incentive Compensation Management With Latest Release of Varicent SPM

Upcoming Events:
Common Pitfalls in Sales Compensation Plan Design (by Makana Solutions)

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It’s Varicent’s Turn to Report Record Revenues for 2007

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After finding several articles on how hot the sales performance management industry was in 2007, along with several press releases about how well some of the major SPM vendors were doing, today it is now Varicent’s turn to report triple digit growth in 2007.

2007 has been a record year for Varicent; record-breaking revenues, record growth, record number of new clients…

At the risk of repeating what I said before, 2007 has been a very good year for sales performance management and 2008 looks very promising!

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